Dear camping guests,

We are pleased to welcome you to our campsite and wish you a warm welcome! By entering the campsite you accept the following payment and cancellation conditions:

Article 1: Operator

The campsite owner is obliged to ask for the identity card of every person who wishes to stay on the campsite.

Minors unaccompanied by their parents will only be accepted with written parental authorization.

Article 2: Reservation conditions

CHECK-IN AFTER RECEPTION OPENING HOURS

If you arrive after reception opening hours, you can check into your pitch directly on arrival. Electricity is available. You can then check in for the rental units as follows: You can request the code for the key safe at the reserved rental unit by e-mail. This contains the key. In both cases, you must check in at reception the next morning between 9 and 10 a.m. with a valid ID.

If no notification is received, the pitch or the rental property will only be kept free until 10.00 a.m. the following day and can then be allocated to someone else without entitlement to occupancy or reimbursement.

PAYMENT

After receiving your reservation confirmation, we ask you to pay a deposit of 30% (rental properties: 50%) of the total amount to our account. Payment is due no later than 14 days after reservation and will be deducted from the rent. If the deposit is not paid, there is no entitlement to a reservation.

Our account details are as follows:

IBAN: LU02 0028 1183 7380 0000 BIC: BILLLULL

Please always quote your reservation number when making the transfer!

CANCELLATION OR EARLY DEPARTURE

You can withdraw from the contract at any time. For your own safety, however, this withdrawal must be made in writing, by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.. Cancellation by telephone is unfortunately not possible. In the event of withdrawal or early departure, the deposit is deemed to be a processing and cancellation fee. There is no right to a refund. The current publications sent to you apply to the contractual services. Telephone or verbal promises or subsidiary agreements are only valid with written confirmation. The use of the campsite is subject to our campsite regulations in their current version.

ARRIVAL AND DEPARTURE TIMES Pitches

Arrival: after 12.00 noon; departure before 12.00 noon

Rental units: Arrival from 14.00 hrs; departure before 12.00 hrs

In order to ensure a smooth re-letting process, a surcharge of 10% of the total amount will be charged for late departures. The confirmed arrival and departure dates are binding. Reception reserves the right to reallocate the desired pitch or rental property for good cause. We wish you a pleasant stay at the campsite.

At our reception you will find many suggestions for sightseeing and leisure activities in the surrounding region. If you have any requests or questions

please contact us.

We will be happy to help you. Your team from the campsite